As from 25 May 2018, Regulation (EU) 2016/679 (“General Data Protection Regulation”) shall apply throughout the European Union. The General Data Protection Regulation introduces very significant changes regarding the strengthening of the rights of the holders of personal data and with respect to the measures that should be adopted by companies and public entities for the protection of personal data.

This Statement of Privacy and Treatment of Personal Data is a commitment of Nutradvance Lda, legal person number 509768504, with headquarters in Avenida dos Combatentes nº 43, piso 3, 1600-042 Lisboa – Portugal, owner of the sites and

By providing your personal data to Nutradvance you acknowledge and consent to the processing of your personal data in accordance with the terms of this statement.

The use of the Nutradvance sites presupposes the acceptance of our privacy policy.

Nutradvance reserves the right to change the privacy policy without prior notice, however , we ask you to periodically review our privacy and data protection policy to keep you informed on how to help protect personal data we collect.


For what purposes do we need your Personal Data?

  • Identification (Name)
  • Contact (E-mail – mobile phone – address)
  • Customer management
  • Personal Identification Cards
  • Management of contacts, information or requests
  • Complaints management
  • Events information – Sending useful information, commercial, marketing and promotions.
  • Billing, billing and payment management
  • Answer to information requests


How do we collect your personal information?

We collect personal data with your consent when you purchase Nutradvance products or services. Such gathering may be done orally, in writing or through our website.

In addition, with your consent, we may send commercial information about products and services of Nutradvance and its Partners.
The personal data you provide will not be shared with third parties responsible for data processing without your permission.

Nutradvance may hire other companies to provide services on behalf of Nutradvance, such as hosting the Site, e-mail, answering user questions about services, submitting information about new services and products, special offers. These companies are provided with only the personal data necessary for the provision of the service in question. The companies are obliged to maintain the confidentiality of the information and are prohibited from using the information for other purposes, acting as subcontractors of Nutradvance.

Data security

Nutradvance is committed to protecting the security of your personal data.

We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.

For example, we store personal data provided on computers and servers with limited access, located in controlled facilities.

Data Protection Rights and Customer Rights

Right of access
Right to obtain confirmation of your personal data that are processed and information about them, such as, what are the purposes of the treatment, what are the conservation periods, among others. Right to see / hear or obtain a copy, for example of invoices or written agreements in which you are a party.

Right of rectification
Right to request the rectification of your personal data that are inaccurate or to request incomplete personal data, such as address, email, telephone contacts, or others.

Right to deletion
Right to obtain the deletion of your personal data, provided that there are no valid reasons for its conservation, such as the cases in which Nutradvance has to keep the data as required by official entities.

Right to portability
Right to receive the data you provided us in digital format of current use and automatic reading or to request the direct transmission of your data to another entity that becomes the new responsible for your personal data.

Right to withdraw consent or right of opposition
Right to opose or withdraw your consent to data processing at any time, for example in the case of data processing for marketing purposes, provided that no legitimate interests prevail over your interests, rights and freedoms.

Right of limitation
Right to request the limitation of the processing of your personal data, in the form of:
Suspension of the processing; Limitation of the scope of processing to certain categories of data or treatment purposes.

Profile and automated decisions
Nutradvance can profile customers based on, for example, their preferences, personal interests, service utilization, location, among other indicators, namely to provide services, increase the quality and experience of products and services, marketing and branding events. However, such treatment must be based on the consent of the holder.

As described below, you can access your personal data and request its updating or deletion, according to the law, directing a request to:


Site usage

This site should be used exclusively for your personal use. Modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation, for commercial or non-commercial purposes, is prohibited.

All intellectual property rights to the Site and its contents belong to Nutradvance.

Nutradvance grants you only a limited, non-exclusive, non-transferable license to view or print the Site content for personal, non-commercial use only.

The user undertakes not to use this Site for illegal or prohibited purposes.



In order to provide a better service to the user, we use cookies, that is, small labels of software that can be stored on your computer through the browser, retaining only information related to your preferences.

These cookies will only be used by the sites and and their use is limited to the following purposes:

Allow to know the Visitor and thus provide a better, safer and personalized service;

Collect IP addresses of users. The cookie information identifies the user and if he is enrolled in any service, promotion, contest or event promoted by us, gives an order for the system to access the information about the user that we have stored. Thus, we can customize the user preferences and facilitate the use of their services.

Carry out statistical studies to distinguish between regular users, in order to calculate the number of users and their growth.

Recognize if users viewed a particular part of the Site and thus avoid the repetitive appearance of the Site.

The visitor of the site has the power to turn off your cookies, in the options of your browser, or making changes in the tools of Anti-Virus programs. However, this may change how you interact with our website, or other websites. This may or may not affect your ability to log in to programs, websites, or forums from our and other networks.

On some occasions, we collect information on our Site through temporary or session cookies. These cookies disappear when you close the Internet browser. They are not stored on the user’s hard drive; are stored only in temporary memory that goes out after the browser is closed. We use temporary cookies to determine, for example, how our Site is used, in order to improve its design and utility. Temporary cookies are not associated with any personally identifiable information.

In any case, you can limit or restrict the admission of cookies through your browser options.


Liabilility limitation

The site may have links to other sites. Our privacy policy is not applied to third party sites, so if you visit another site from our website you should read the privacy policy of the same to be informed. We are not responsible for the privacy policy or content present on those same sites.

You also acknowledge that: the Internet is a worldwide network of computers and that any information sent or transmitted by you will necessarily be forwarded by third-party computers; Nutradvance is not responsible for communications security breaches and assumes no responsibility for the improper use of your information by third parties.

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